Etna Interactive
2040 Broad St
San Luis Obispo, CA 93401
Phone: (866) 374-3762
Monday–Friday: 8 a.m.–5 p.m.
In elective healthcare, your front office team is often the first point of contact for prospective patients. The way they handle phone calls can make or break a potential relationship, influencing whether someone schedules a consultation, becomes a loyal patient, or walks away. Investing in great phone skills isn't just about answering questions—it's about creating... Continue Reading
Mastering effective communication is crucial for the success of your practice. Great communication leads to great experiences, whether they're experiences with our co-workers or experiences for our customers. That's why we recently hosted a webinar featuring... Continue Reading
In today's competitive aesthetic market, patient satisfaction is about more than results—it's about the entire experience. From the moment a patient steps through your doors, their experience influences whether they return or refer others. During a recent webinar we hosted, industry leaders shared valuable insights about how aesthetic practices can gather and use patient feedback. ... Continue Reading
Concerned about phishing scams and what they could mean for your office? There are many types of phishing; text messages, emails, and phone calls can all be fraudulent, leading to extortion that affects your practice. As these types of scams become more commonplace, make sure that you know how to identify and deal with them. ... Continue Reading
While special pricing can be attractive to patients, too many discounts and deals can actually be detrimental to your practice's business strategy. In the latest installment of our Industry Expert Series,... Continue Reading
At Etna Interactive we want to help our clients, and the medical industry at large, to create my healthcare advertising is above board.” But many states have additional healthcare marketing regulations and restrictions that could catch even the most conscientious doctors by surprise. For instance, Illinois, Kentucky, New York State, and West Virginia entirely forbid... Continue Reading
