Nulla dapibus tellus a mauris commodo vel ultricies dolor dictum. Morbi vestibulum aliquet sapien, ac viverra risus scelerisque eu. Cras a velit enim, quis luctus mauris.”Dr. David Mabriewww.yourfaceinourhands.com
“ Etna promised me that within a year from their start date, patient demand would outstrip my clinic’s ability to keep up. I laughed when I heard that. Now I am expanding my clinic and hiring more staff. Etna provides phenomenal service and expertise. The growth in my clinic has been nothing short of miraculous.”
Dr. Robert Shenker
www.thecosmeticsurgeryclinic.ca
“ Etna promised me that within a year from their start date, patient demand would outstrip my clinic’s ability to keep up. I laughed when I heard that. Now I am expanding my clinic and hiring more staff. Etna provides phenomenal service and expertise. The growth in my clinic has been nothing short of miraculous.”
Dr. Robert Shenker
www.thecosmeticsurgeryclinic.ca
Privacy Policy | Site MapCopyright © 2016 Etna Interactive. All rights reserved
Nerdy About Results
At Etna, we aspire to be the most trusted online medical practice marketing company in the industry. In our more than 15 years of experience, we’ve earned our clients’ trust by doing uncommonly good work that is strategically aligned with their goals. Mr. Wanamaker’s frustration has been echoed by many of our prospective clients, and we get it. We offer them peace of mind by continually proving our value through metrics, education, and personal, knowledgeable customer care.
Synergy Plastic Surgery is the business of Dr. Mahlon Kerr—a client whose online presence Etna launched with a website design in 2010. After years of working with Etna to steadily grow his business online, Dr. Kerr was ready and able to expand by bringing on additional surgeons. To meet the increased revenue goals, we continued to evolve Synergy's marketing strategy and explored innovative ways to use PPC to sustain their current operations and increase patient lead volume for the additional associate surgeons at the practice.
VIDEO
Sean: Modeling
Etna models to revenue goals
(1.5MM for MAK) while others don't
Modeling
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Etna Insights
PPC
i.Custom landing pages
1.Lead magnet and trip wire offers
ii.Landing page conversion rate optimization (CRO) projects
1.Unbiases review of page
2.Write up of all possible recommendations
3.Customer demographic fit
4.Personalization
5.A/B testing
iii.Procedure target shift based off modeling
1.Former targets: plastics, breast augmentation, tummy tuck and liposuction
2.New targets: plastics, breast augmentation, breast lift, tummy tuck, mommy makeover, and facelift
iv.Enhanced account structure
1.Procedure focused campaigns
2.Alpha vs Beta campaign structure
a.Alpha being exact match
b.Beta being explorative phrase and broad modifier matches
v.Ad Extensions
1.Sitelinks
2.Call outs
3.Calls
4.Location
5.Structure snippets
6.Price
7.Promotion
i.Social Media
1.Facebook Ads
2.Instagram
ii.Blog Creation/Support
iii.Email Marketing
iv.Website Optimization
v.SEO Management
vi.Content Curation
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Facelift Campaign
a.Creative ad copy examples
b.Landing page visual (showcase the facelift CRO page)
c.Lead magnet
d.Trip wire offers
e.Video testimonials
f.FB Ads
g.Other marketing collateral
Index
John Wanamaker
(1838 - 1922)
“Half of the money I spend on
ADVERTISING IS WASTED.
The trouble is, I don’t
KNOW WHICH HALF"
ADVERTISING IS WASTED.
KNOW WHICH HALF"
WE DO.
Boost your practice revenue
with effective digital marketing by Etna
Target Qualified Customers
We create focused campaigns that maximize the bang for your buck. Our marketing research enables us to pinpoint and deliver your message to qualified prospective candidates.
Create Compelling Stories
Everyone has a story. But crafting that story in a way that will draw in potential customers is where we excel. We'll use words and images to connect with those customers on an emotional level.
Increase Lead Conversion
Bottom line results matter, and that means converting leads into customers. Targeted advertising attracts potential customers who are ready to act on their desire for your services.
Boost your practice revenue
with effective digital marketing by Etna
Target Qualified Customers
We create focused campaigns that maximize the bang for your buck. Our marketing research enables us to pinpoint and deliver your message to qualified prospective candidates.
Create Compelling Stories
Everyone has a story. But crafting that story in a way that will draw in potential customers is where we excel. We'll use words and images to connect with those customers on an emotional level.
Increase Lead Conversion
Bottom line results matter, and that means converting leads into customers. Targeted advertising attracts potential customers who are ready to act on their desire for your services.
“ With Etna, I really know that they're not satisfied unless I'm seeing results.
Dr. Mahlon Kerr
www.synergyplasticsurgery.com
Over the course of 8 years, Etna worked closely with Synergy to get the practice online and grow the business through SEO, local optimization, content marketing, social media, and paid advertising. When the practice came to us with a goal of achieving 20% growth in leads, we knew Google PPC would be a big part of the solution, but we needed innovation and agility to meet the challenge.
Implementing Synergy's customized strategy involved a collaborative effort by our talented web designers, project managers, programmers, social media and marketing ops specialists, and copywriters, all of whom specialize in multiple tactics and marketing channels to achieve the desired business goals.
SEO Optimization
Social Media Management
Blog Creation & Support
Email Marketing
Website Optimization
PPC Search &
Social Advertising
For Synergy, PPC would become a focal point for innovation. Increasing volume spend while targeting the relevant consumers through social media and search were key components to finding qualified leads that would result in conversions for the business.
Increasing revenue through Google PPC seems simple enough, right? If you want to make more, you've got to spend more. That's the conventional approach to PPC, but we knew that wasn't the best way to grow Synergy's leads and reach their ambitious revenue goal. So we created a model that incorporates data from our proprietary lead management technology and Google Ads. This model takes into account variables such as search volume, cost per click, CTR, and conversion rates for different service lines, and allows us to "work backward" from the revenue goal to see which adjustments and new strategies will enable us to hit our client's target.
Health & Medical industry average 3.36% Conversion rate
Boost your dermatology leads with effective digital marketing by Etna
Create Compelling Stories
Increase Lead Conversion
Boosting ROI for Synergy's PPC spend involved thoughtful utilization of resources, including heatmap technology, Google Ads, day parting, A/B testing, and Etna's proprietary lead management technology. We also brought together our experts in Adwords, copywriting, design, and user experience to optimize CTR and conversions.
1. Created custom responsive landing pages
featuring lead magnets and tripwire offers (based on data from A/B testing).
Relax, we got this
Your time is valuable. You need a partner who can multi-task. We provide customized strategy and a team of experts to handle your web design, SEO, social media marketing, email marketing, paid search, content strategy, and reputation management needs.
Reviews
xx%
the average number of mobile users converting on landing pages
increase
in total conversions
597%
reduction in cost per lead
30%
conversion
rate improvement
18%
Tummy Tuck Experience
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800%
increase in
conversions rates
following campaign launch
Breast Lift Campaign
than the national avg
127%
higher
conversion rate
Performance 5.71% January 2018
Paused to reassess and analyze improvements
Performed landing page CRO for procedure
Refined campaign structure
Added to keyword buy
Adjusted ad copy and extensions with cohesive messaging
Relaunched and achieved higher conversion rate volumes of 9.09% May 2018
Performance 1.12% January 2018
Paused to reassess and analyze improvements
Performed landing page CRO for procedure
Refined campaign structure
Added to keyword buy
Adjusted ad copy and extensions with cohesive messaging
Relaunched and achieved higher conversion rate volumes of 5.75% May 2018
more PPC lead conversions
33%
vs. national average
Performance 1% January 2018
• Paused to reassess and analyze performance
• Performed landing page CRO for procedure
• Refined campaign structure
• Added to keyword buy
• Adjusted ad copy with cohesive messaging
• Adjusted ad extensions with cohesive messaging
• Relaunched
Performance 7.96% May 2018
increase
in facelift
conversion rate
800%
following optimization
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Growing Medical Practices Online
At Etna Interactive, we aspire to be the most trusted online marketing company for elective medical practices. In our more than 15 years of growing businesses online, we’ve earned our clients’ trust by doing uncommonly good work that is strategically aligned with their goals. We offer them peace of mind by continually proving our value through metrics, education, and personal, knowledgeable customer care.
Learn How Etna Increases Leads for Synergy Plastic Surgery with PPC
Technology Tools
At Etna, one of our values is "Make it Measurable." We promise—and deliver—growth for our partner businesses, which we cultivate, monitor, and measure using a variety of innovative technologies.
Etna's Proprietary Lead Management Database
Ads Manager
increase in
targeted ad spend
while increasing conversion rate by 18%
220%
Methodology of Study:
For most of the data presented above Etna used a Year over Year comparison, May 2017 to May 2018 performance. In some specific cases we studied different date ranges for the following campaign elements:
1) Facelift data looked at Jan 2018 to May 2018 to derive 800% increase in performance.
2) Breast lift data looked at Jan 2018 to May 2018 to derive 414% increase in performance.
3) Tummy tuck data looked at Jan 2018 to May 2018 to derive 59.09% increase in performance.
increase in website traffic
539%
increase in impressions
851%
increase in facebook conversions
620%
Marketing Approach
Etna Insights, Modeling & PPC
Bolstering Performance
2. Undertook landing page conversion rate optimization (CRO) projects
to incorporate UX best practices for the ideal customer demographics and data from extensive A/B testing.
3. Adjusted which service lines we would target based on modeling.
We reallocated budget and effort to service lines with greater search volume, conversion rates, and profit margin.
4. Enhanced account structure for procedure-focused campaigns
plus alpha and beta-exploratory campaign structures.
5. Utilized ad extensions
including sitelinks, callouts, calls, location, structure snippets, price and promotion.
Performance 1.12% January 2018
• Paused to reassess and analyze performance
• Performed landing page CRO for procedure
• Refined campaign structure
• Added to keyword buy
• Adjusted ad copy with cohesive messaging
• Adjusted ad extensions with cohesive messaging
• Relaunched
Performance 5.75% May 2018
414%
increase
in breast lift
conversion rate
following optimization
Breast Lift Campaign
Performance 5.71% January 2018
• Paused to reassess and analyze performance
• Performed landing page CRO for procedure
• Refined campaign structure
• Added to keyword buy
• Adjusted ad copy with cohesive messaging
• Adjusted ad extensions with cohesive messaging
• Relaunched
Performance 9.09% May 2018
59%
increase in
tummy tuck
conversion rate
following optimization
There's no foolproof formula for growing businesses online, so we approached Synergy's paid media campaign with a well-informed yet highly adaptable plan. We then monitored results and made adjustments that improved performance and profit.
Meeting Challenges With Innovation
This case study is just a snapshot of our multi-dimensional approach to growing Synergy's business online. In a short period of time, we were able to make dramatic progress that put us on track to achieve their revenue goals, but at Etna, we recognize that growth is an ongoing process. Partnership with us means regularly evaluating performance and goals, and continuing to apply innovation and new strategies for success.
Ongoing Growth